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Category Archives: audience
Speaking Upper-Level Geek
As I noted earlier this week, I was rapporteur at the Tennessee Valley Interstellar Workshop (TVIW), taking notes for the benefit of the organizers and (as a nice side-benefit) myself, as I find the idea of deep-space travel fascinating. Did … Continue reading
Presentation Writing Tips
This will cover verbal presentations without the use of PowerPoint or some other electronic slide software. However, I might bring in a few thoughts about that as well, learned how, class? That’s right: the hard way. With any luck, someone … Continue reading
Posted in audience, documents, editing, marketing, meetings, research
Tagged charts, outlining, PowerPoint, presentations, rehearsal, visuals
2 Comments
Writing in the Corporate Voice
Regardless of what sort of materials you write, you have to select or acquire a style that fits the personality of the individual or organization on whose behalf it’s being written. Style is one of those things that’s hard to … Continue reading
Posted in audience, Office Politics, technical writing, workplace
Tagged corporate writing, writing style
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It’s Not What You Say…
You hear it from your mother the first time you say, “Yes, Mom,” and the sarcasm drips from your lips or your eyes roll. Or maybe you’re unlucky enough to hear it from a friend or teacher. You say something … Continue reading
Strategic Technical Writing
I am not a documentation writer. That’s the usual assumption when I speak to engineers, but in fact, I usually explain that “I translate Engineerish into English.” In reality, I write presentations, conference papers, and speeches for program managers. That … Continue reading
Posted in advocacy, audience, philosophy, technical writing
Tagged strategic communication
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Web Marketing
As I’ve absorbed the wonders of this-here internet thing, I’ve tried to understand how it ebbs and flows. In some ways, marketing on the internet is a combination of mass marketing (one message to rule them all), hyper-customization (content customized … Continue reading
Posted in advocacy, audience, marketing, technical writing
Tagged Facebook, fact sheets, media releaases, press releases, technical reports, Twitter feed, websites
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Website Usability
I have already written a great deal about print document usability here, and for the most part the guidelines I suggested there also apply to reading on the web. People still read top to bottom, left to right (at least … Continue reading
Posted in audience, documents, engineering, technical writing
Tagged organization, search engine optimization, SEO, usability, web design
4 Comments
Classroom Interview – University of Houston
This week I had the unique opportunity to be an online guest speaker for a technical writing grad school class at the University of Houston. The instructor, Dr. Aimee Roundtree, found me via the internet–LinkedIn? This blog? My other blog? … Continue reading
Posted in audience, careers, education, personal, technical writing
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Technical Marketing
As I’ve noted before, I’m not a technical writer in the purest sense. I do marketing (or, if I’m doing stuff for NASA, it’s “education and outreach”). Given the high cost of much of the work I do, advocating for … Continue reading
Posted in audience, marketing, technical writing
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Usability and the Craft of Technical Communication
I would be remiss if I didn’t address the topic of usability. I say this mostly because it was and is a personal crusade of Karla Kitalong, my thesis advisor at University of Central Florida (now at Michigan Tech), and … Continue reading
Posted in audience, documents, technical writing
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