Category Archives: metrics

Estimating Labor Hours

Posted on May 19, 2012 by

“Mr. Scott, have you always multiplied your repair estimates by a factor of 4?” “Of course, sir. How else can I maintain my reputation as a miracle worker?” –Star Trek III: The Search for Spock There’s no way around this, … Continue reading →

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Metrics As a Side Project

Posted on October 11, 2011 by

In a couple of jobs I’ve had, I’ve ended up volunteering for work and finding myself getting a somewhat thankless task: collecting departmental metrics. I also got a chance to cowrite a class on training evaluation, which included more metrics. … Continue reading →

Posted in metrics, technical writing, Uncategorized, workplace | 1 Comment